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strong ringgit-to-Asian currencies makes intra-Asia travel attractive, countries like Japan, Korea, China, Vietnam, Thailand all relatively cheap for Malaysian tourists. Macro setup supports the business
In B2B outbound travel, relationships with global suppliers (airlines, hotels, cruise lines, ground operators) take YEARS to build and maintain. New entrants can't replicate that supplier network easily. Plus their travel agent distribution network is the other side of the moat. Two-sided network effects in a niche industry = defensible position. Boring but durable